CCTV SPOC

Job Description – CCTV SPOC 

 | SN | Required Information | Details
| 1 | Role** | CCTV SPOC
| 2 | Required Technical Skill Set** | Hardware & networking (Minimum 12th pass; preference for candidates with IT, electronics, or security operations experience.)
| 3 | No of Requirements** | Multiple
| 4 | Desired Experience Range** | 3 to 4 Years (Prior experience in CCTV monitoring, control room operations, or exam/security management is desirable.)
| 5 | Location of Requirement  | Across India

 | Desired Competencies (Technical/Behavioral Competency)
| Must-Have** (Ideally should not be more than 3-5) | 1. Basic technical knowledge of CCTV systems (cameras, DVR/NVR, IP networks). 2. Knowledge of operating systems (Windows) 3. Ability to work under pressure and remain alert for extended periods. 4. Basic computer literacy (MS Office, Email).
| Good-to-Have | 1.Good technology background 2 Excellent problem-solving, analytical, and communication skills. 3 Understanding of data security and privacy compliance

 | SN | Responsibility of / Expectations from the Role
 | 1 | CCTV & Network Management at exam venues.
| 2 | Continuously monitor live CCTV feeds to identify and report suspicious activity, malpractice, or technical faults
| 3 | Day to day Operations support for CCTV monitoring at exam venues.
| 4 | Check and confirm operational status of all CCTV cameras, DVR/NVR systems, monitors, and storage devices before the exam
| 5 | Provide Status update at regular interval for CCTV
| 6 | Support any footage retrieval requests from authorized officials for audit, dispute resolution, or investigation.
| 7 | Ensure proper storage and secure backup of CCTV footage as per customer policy