Technical Author + Illustrator

Scope of Role 
 
As a Technical Publications Engineer, you will join a team who deliver technical publications, including owner
manuals, service and repair instructions, workshop manuals, illustrated parts catalogues and dealer documentation.
Candidate must be hungry for success with a keen eye for detail and quality. Ability to take criticism and challenge
with facts and evidence to ensure there is no ambiguity that communications are clear and timely and through the
relevant channels. Reporting must be concise and to the point. Planning and execution of those fully tracked and
reported. 
Area of Responsibility
 4 + years of experience in authoring and illustration of Automotive/IHM technical content for systems
description and operations.
 Gather information on new vehicles/technical subject areas, establishing and utilising key contacts within
the business.
 Experience in creating content and illustrations for the manuals for automotive and/or Heavy engineering
domain like Service, Repair, operations, owners, maintenance, Parts Catalogue etc.
 Good understanding of automobiles parts assemblies and processes
 Good understanding of DITA-XML & CMS systems
 Must have hands on experience in windchill for creation of Publication structure, Parts list, Graphic
information elements list and change notice.
 Use of BOM transformer for service BOM creation in Windchill.
 Must have hands on experience in XML based authoring tools like Framemaker and Arbortext editor.
 Experience on illustration tools like Isodraw, Adobe illustrator, 3D via composer, coral draw, Photoshop etc.
 Must have carried out roles of spoc or focal for individual projects & experience in direct customer
communication
 Create Trainer Guides for all new Training Programmes that details required plus pre / end Course
assessments.


Competences :
 Drive for Results: Driven by business and own goals, takes responsibility and works towards planning
targets, overcoming obstacles, setbacks and uncertainty. 
 
 Customer Centricity: Anticipates evolving customer needs and how to address them
doing the right thing in the right way 

    Teamwork & Collaboration:  working with different people in
different areas of the business (internal and
external): to continuously meet and shape the needs of the business, avoid silos, and
bring together better working relationships  

    Developing &
Managing Relationships: actively invests in building relationships with others and establishes a culture of
 trust and integrity. 


   Decision Making: Makes timely, informed decisions that take into account the facts, goals, constraints,
and risks. 

 Analytical Thinking: Gather relevant information, identify key issues, compare data from different
sources; draw appropriate conclusions to arrive at appropriate solutions.

 Display Global Perspective– Achieves results working across different cultures and environments. 
Understands and states the corporate values and guiding principles that lead his/her actions.